A Message to our Guests
Your safety is our top priority
Here’s what we’re doing to keep you safe and healthy
Team members and guests are required to:
Not enter the restaurant if they have any symptoms of the virus, including but not limited to, fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea;
Maintain a minimum six-foot distance from one another (except for persons who are family members or household contacts);
Wear a face covering when inside the restaurant (guests in Riverside County and Orange County respectively excluded);
Sneeze and cough into a cloth or tissue or, if not available, into one’s elbow; and
Not shake hands or engage in any unnecessary physical contact.
Steps we are taking within the restaurant:
• Mandatory face masks
• Frequent hand washing and glove use
Sanitizing high-contact areas frequently throughout the day
• Offering curbside pickup and delivery options
In accordance with CDC recommendations and LA County ordinance, all individuals working in essential services, including Lucille’s Smokehouse Bar-B-Que (“Lucille’s”), as well as all guests visiting our locations, must wear face coverings effective Wednesday, April 15, 2020.
For the protection of our team members and our guests, Lucille’s is implementing this policy at all our restaurant locations, including locations where similar ordinances may not yet be in place. Consequently, guests visiting Lucille’s locations should begin wearing face coverings no later than this Wednesday, April 15.
Additionally, we will post our social distancing and sanitation guidelines at each location, as required by the LA County and other ordinances and these will be displayed at our locations no later than Wednesday, April 15.
We will not be able to serve you if you arrive without a face covering. We will continue to offer alternatives such as curbside delivery, or you may call us upon arrival so that we can continue to accommodate your orders.
We greatly appreciate your cooperation and continued loyal business.